Technical-Shanghai Weirong Cable Co., Ltd

Technical service

We continuously improve our service solutions to enable customers to reduce costs and improve performance, providing flexible technical services for Weirong, aiming to meet the various customization needs of customers within the system lifecycle. Choose the plan that best meets your needs, and an experienced Weirong service team will handle all subsequent issues.

7x24 hour technical support

7×24-hour service desk

Our customer service engineers provide you with 24-hour support, respond quickly to your service requests, and work with the correct department to provide support. We record and track your service requests through a systematic service platform to ensure they are processed in a timely and effective manner.

Regular satisfaction survey

Regularly distribute customer service satisfaction questionnaires to customers, evaluate service quality, and continuously improve.

Quality Assurance — Let you worry free day and night

Passed ISO9001/14001/45001 triple standard certification and SGS factory on-site certification, achieving high-precision production
Complete equipment and testing equipment, capable of customizing multiple types of cables and ensuring product accuracy

Service mechanism

Communication Mechanism
Timely raise questions to customers in a way that they can understand and
Provide information; At the same time, fully understand the customer's requirements and reactions.
Reliable mechanism
Publicly promise and service standards and implement them without compromise
fully ensuring the stability of customer service
Rapid response mechanism
Respond promptly to customers' subtle needs and demands
and quickly communicate to customers
Guarantee mechanism
Provide comprehensive commitments and guarantees to customers,
Enable customers to always maintain the best quality of their purchased products

Service
Hotline13636656780

Support